USA Today (Op-Ed): Voting problems are predictable and avoidable. Here's how to fix them before 2020.
The 2018 elections saw record turnout, with millions of Americans casting ballots to make their voices heard. Yet many faced problems in the voting process before, on and after Election Day — avoidable problems that states and Congress should fix. I saw this firsthand during my time at the Election Protection command center in Washington, D.C., where nonpartisan attorneys and trained volunteers took tens of thousands of calls from citizens across the country. Many of the problems reported were things we could — and did — predict were going to happen. Indeed, most of the problems voters reported can be solved with simple, commonsense reforms.