Corporate Accountability

Facebook has punted the decision of whether or not to permanently ban Donald Trump to its new Oversight Board. Instead of hiding behind whatever the Oversight Board decides, Facebook should enforce and expand its own civic integrity policies to crack down on hate speech and disinformation.

“These recent moves by corporate America to distance themselves from President Trump are a good thing, but also a predictable PR move,” said Paul S. Ryan, vice president of policy and litigation at Common Cause, a watchdog group focusing on money in politics. “Their commitment to this will really be shown in coming months and years,” he said, “whether or not they return to funding not only Donald Trump, but also those who enabled Donald Trump to do what he’s done.”

Larger companies were eager to single out Parler to avoid the "potential legal implications" from "associating yourself with an app or platform that is encouraging and inviting actions that will lead to violence," said Yosef Getachew, director of the media and democracy program at the watchdog group Common Cause. Parler played a role in the "organizing" of the siege and amplified calls to violence but "it wasn't just Parler, it was social media platforms across the board," Getachew said. Facebook in particular has "done a poor job of consistently enforcing their content moderation policies," he added. This isn't just a case of "one platform is a bad actor," Getachew said. "All platforms have not done what they need to do to prohibit this type of disinformation and incitement of violence." ... These groups didn't just spread misinformation but actively "encouraged people to attend the riot last week and to potentially arm themselves and to potentially engage in other violent acts," Getachew said. "These are the types of things from a public interest side that make it harder to monitor because the groups are closed, right? You need permission to enter and Facebook isn't doing a good enough job of actually facilitating or moderating these groups to prohibit this type of content, or to ban these groups altogether."

Facebook has demanded that New York University (NYU) shut down a research project that has been collecting data about the company’s ad-targeting practices. The NYU Ad Observatory, a project of the university’s engineering school, has recruited more than 6,500 volunteers - including many Common Cause members - to use a specially designed browser extension to collect data about the ads Facebook shows them. Facebook has informed NYU that the project violates provisions in its terms of service that prohibit bulk data collection from its site. The social media behemoth has threatened further enforcement action if NYU does not comply. In response, Common Cause has launched a petition drive urging the social media giant to let the program continue and instead shut down the rampant disinformation on the platform.

Watchdog groups argue Trump’s handling of the hiring process is more evidence that lawmakers and future presidents must institute rules to limit the reach of military contractors and other special interests. “Given the hundreds of conflicts of interest flouting the rule of law in the Trump administration, certainly these issues have gotten that much more attention and are that much more salient now than they were four years ago,” said Aaron Scherb, the director of legislative affairs at Common Cause, a nonpartisan good-government group.

Recent actions from Facebook and Twitter to remove posts from President Trump containing COVID-19 misinformation show that the platforms have much more work to do to combat attacks on our democracy including the spread of election disinformation and voter suppression. Facebook works with fact-checking organizations to review and rate COVID-19 related content, uses tools to downrank COVID-19 misinformation, and directs users to authoritative sources on COVID-19 information. At the same time, Facebook refuses to fact-check political ads despite containing deceptive information that could suppress votes. Twitter has responded to the spread of COVID-19 misinformation by revising its policy on what is considered harmful content and adding labels to tweets with misinformation about the virus. Yet, Twitter has not taken adequate action to consistently enforce and expand its election integrity policies when it comes to tweets from the President that contain election disinformation.