Increasingly, the media's failure to provide diverse viewpoints and unbiased information is undermining the strength of our democracy. As more corporate conglomerates buy up independent news outlets, fewer voices and perspectives are able to be heard and the less accountable broadcasters are to the public Comcast, a cable provider with almost no subscribers in NY is trying to get approval to buy Time Warner Cable. Common Cause opposes this merger, as we are alarmed at the impact of increased media consolidation. The American Customer Satisfaction Institute, which releases an annual survey of customer satisfaction, has consistently found that "[c]able giants Comcast and Time Warner Cable have the most dissatisfied customers." As the ACSI Director pointed out, "[I]t's a concern whenever two poor-performing service providers combine operations. ACSI data consistently show that mergers in service industries usually result in lower customer satisfaction, at least in the short term. It's hard to see how combining two negatives will be a positive for consumers." We share his concern and that's why we will be active throughout the summer and fall educating the public and providing information to the PSC in opposition to this merger.

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